FAQ
TM Ranch Apparel FAQ's
How do I order?
A: All orders can be placed online, however if you would like to change a shirt color or request a custom design you can email tmranchapparel@gmail.com and we will get an invoice over with the requested changes.
A: All orders can be placed online, however if you would like to change a shirt color or request a custom design you can email tmranchapparel@gmail.com and we will get an invoice over with the requested changes.
How Long Does It Take To Receive An Invoice?
A: Invoices are typically sent within 24 hours.
How long does it take to receive an order?
A: Because our items are made to order, orders are shipped in approximately 7-14 business days. In some cases it may take longer depending on the order.
A: Because our items are made to order, orders are shipped in approximately 7-14 business days. In some cases it may take longer depending on the order.
What if I have an issue with my order?
A: If there is an issue with your order please email tmranchapparel@gmail.com. If the item is defective or damaged, a replacement or refund will be issued. We will require the item to be returned using a return shipping label provided.
A: If there is an issue with your order please email tmranchapparel@gmail.com. If the item is defective or damaged, a replacement or refund will be issued. We will require the item to be returned using a return shipping label provided.
Shirts are printed as orders are placed. We will not replace items due to sizing issues as our shirts are made to order. All sales are final. There are no cancellations or refunds on orders.
Please review and let us know of any issues with your order within 48 hours of delivery to be eligible for a replacement.
What if I need a custom order?
A: Custom art must be approved. Please allow at least 14 days for custom order shipment.
A: Custom art must be approved. Please allow at least 14 days for custom order shipment.